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Zestful Nurses * Zestful Partnerships * Zestful Workplaces


TESTIMONIALS

Keynotes

Dr. Kathleen Heinrich presented two sessions at our annual education conference. In advance of these presentations, she worked with our association by telephone and email to determine areas in which we saw needs, and then tailored her sessions specifically to our members' interests and our specialty area. Her keynote presentation on "From Stressful to Zestful" elicited comments from attendees such as, "Been there!! Wish I had this information long ago. I plan on using it ASAP." In addition, Dr. Heinrich presented a workshop entitled, "You Can Do It: Writing for Publication." As with many nursing associations for clinical nurses working in the field, we have found that empowering our members with the confidence to write for our newsletter and peer-reviewed journal is challenging. Member response was positive, "This session was very encouraging for anyone who has ever considered writing an article for publication. I have an idea that I will try to put in place now that I have had some direction." Dr. Heinrich's participation extended beyond the day of her presentations, as she is now writing an article for our newsletter based on our member's responses to questions she asked them during her sessions -- serving as a demonstration of "writing about what you do."

Mary Alice Willis, RN, MSN, Executive Director, Developmental Disabilities Nurses Association

Workshops

Wow, as a seasoned university professor, it is not often that I have my socks blown off in an academic workshop, especially one on the topic of professional publications and presentations.

Two years ago, Dr. Kathy Heinrich caused our eyes to glitter with her inspired and motivating faculty workshop about turning our teaching passions into scholarship. She infused our faculty with an ardent enthusiasm and a fiery confidence and one by one, small group by small group; we turned our passions into professional publications and presentations.

When Kathy returned to Boise State for an encore performance this past month, she took our faculty to new heights by introducing us to partnership skills designed to move our scholarly collaborations to the next level. In her engaging, affirming, and genuine way, Kathy created a safe circle for faculty to share their thoughts and feelings about publishing and presenting and gently helped faculty shed our imposter syndrome while encouraging us to color outside the lines to design and disseminate the work we love so much. Kathy's unique ability to stimulate excitement for an often daunting subject is unparalleled. She is simply the best at her craft.

Cynthia Clark, RN, PhD, Professor, Boise State University, Boise Idaho

Sharing stories can be a powerful tool to positively influence a health care organization's Patient Safety Culture. When our Department wanted to help their Patient Safety Nurses learn more about crafting narratives to draw attention to patient safety issues, we engaged Kathleen Heinrich to create and deliver a program "Power Up Your Story-Telling". Kathleen worked closely with us to develop a program that was uniquely tailored to our needs. The program provided the theory behind crafting narratives and an opportunity to practice developing and delivering our own stories. The program was both meaningful and actionable and Kathleen also taught me a few new lessons on how to develop effective partnerships among professionals.

Katherine Hearn, RN, MPA, Manager, Patient Safety & Clinical Quality Yale New Haven Health System Performance Management Department

Kathy's workshop, "From Stress to Zest: How to Boost the Zest in Your Workplace," opened the lines of communication between mid-level managers and upper management in our home health care agency. As one of the managers, I have unique insight into the challenges that our managers face. Kathy partnered with me in providing a truly customized workshop. Through her guidance the managers were able to set a clear vision about how we were going to relate to each other to decrease the joy-stealing in our office and we set ground rules to increase the zest in our workplace. The managers felt so strongly about the work that we did in the workshop, we spent the next two hours exploring solutions of how to bring zest to our workplace.

The greatest gain from Kathy's workshop was an agreement between all the managers that we did not want to let the work go, we wanted to commit to keeping the zest in our workplace. And as a result we have all agreed to meet again to talk about keeping the zest in January. Many thanks to Kathy, her facilitation has truly impacted our workplace in many positive ways.

Charlotte Steniger, RN MSN, Director of Staff Development, Interim Health Care of Hartford, Hartford, CT.

Scholarly Intensives

I first met Kathy during a writing workshop that she provided for our faculty. Although I am an experienced educator, I have never written as I felt I had nothing to write about. But my interest was sparked when Kathy talked about "working smart " and sharing "what you do everyday." Drawn to her relaxed style, I asked Kathy to work with me on a "Scholarly Intensive." I knew from the faculty workshop that we would spend our initial meeting discussing our desires, fears and concerns, as well as how we wanted to treat each other. Honestly, I wasn't looking forward to this. I didn't feel it was necessary and I was nervous about expressing my fears and concerns to someone I didn't really know. I told Kathy that my fear was that she would take over and write the manuscript. However, it was clear from the first meeting that this was going to be a good working relationship. Now I would never enter into a writing partnership without these preliminary steps that Kathy uses. Even though Kathy is an accomplished writer, I never felt intimidated. She was able to guide me through the entire process of writing a manuscript and getting it published. Kathy provided feedback and encouragement in such a non-threatening manner that it really felt like I was chatting with a friend. During our Scholarly Intensive, I gained tremendous insight into the writing process as well as into my own strengths. This gave me the courage to write an abstract for a poster presentation. Kathy's enthusiasm is contagious and I am so grateful to her for showing me how to turn my interests into scholarly works. I enjoyed the experience so much, I am looking forward to my next "Scholarly Intensive" with her!

Donna Rose, MSN, RN, Senior Lecturer Old Dominion University

I first met Dr. Heinrich a few years ago when she conducted a scholarly writing workshop for our faculty. At the time I had completed doctoral coursework and was focused on writing and defending my dissertation. Since graduation, I struggled to balance the demands of program administration, teaching, and producing scholarship. In July 2008, I contacted Dr. Heinrich to see if we could craft a consulting relationship that would move me towards presenting or publishing my scholarship. We used an initial session to identify concerns and establish goals and timelines for future meetings. Dr. Heinrich provided worksheets and exemplars to structure our meetings, but more importantly, she identified "my style" of thinking and writing and capitalized on this during subsequent meetings.

Kathleen S. Fries, PhD, RN, Assistant Professor and UG Director of Nursing Sacred Heart University, Fairfield, CT

Not knowing what to expect as I began an individual consultation with an accomplished author, Kathy's nurturing approach guided me through the entire process of writing an article for publication. During our two "Scholarly Intensives," I found Kathy to be creative and supportive as an editor. The multiple revisions I underwent on my manuscript, although necessary steps in the writing process, were fueled by Kathy's clarifications, advice, and encouragement along with her sharp insights, perspective into the writing world and tools on how to publish. Kathy so embraced my work style and accentuated my strengths that I felt comfortable asking questions and receiving feedback. Her commitment and dedication to my growth as a writer has been great inspiration to move forward with future plans. I thank her for such a wonderfully warm invitation into the world of professional writing! I enjoyed our journey together and look forward to the next time.

Shery Watson, MSN, RN, CEN, Lecturer, Department of Nursing Sacred Heart University Fairfield, CT

I was first introduced to Kathy during a series of workshops provided to foster our faculty group's scholarly development. When the chair of my department mentioned that Kathy would be willing to work with us on a one-on-one basis, I grabbed the opportunity. Kathy's service has been very valuable to me as a new graduate from a DNP program beginning my scholarly journey. During my Scholarly Intensive, we worked together to develop a contractual agreement that specified the number of hours and activities necessary to meet my goal of writing for publication. She met me at my level and offered me scholarly best practices like compassionate critique that promotes learning about the writing process as well as fostering self-confidence. Working with a scholar-mentor who provides a new perspective and a wealth of knowledge and experience has been rewarding as well as fruitful. With her support and guidance, I've met my scholarly goal of submitting a manuscript for editorial review entitled, "For DNPs in Tenure-Track Faculty Positions: An Action Plan for Scholarly Success."

Audrey Beauvais DNP, MSN, MBA, RN-BC, Assistant Professor of Nursing Sacred Heart University

Presentations to Nursing Students

I could truly relate to Dr. Heinrich's "scholar-imposter" concept. Being a PhD student is a good indication that you are a high performer and have a history of success in one endeavor or another. However, once you begin to try the scholar hat on for size, there is a real sense of insecurity about how you look and feel in a hat you're not used to wearing. Dr. Heinrich reminded us that getting over the Scholar-Impostor Syndrome requires that faculty, staff, and student colleagues craft their feedback on our scholarly work with care. She encouraged us to give each other positive feedback before and after giving constructive critiques on our scholarly papers. I would highly recommend asking Dr. Heinrich back for future classes.

Kim Crickmore RN, MSN, Administrator, Special Clinical Projects University Health Systems-PCMH

Since you so generously created a motivational poem entitled "Pragmatic Scholar or Passionate Scholar? The Hero's Choice" for me and my fellow doctoral students, I am excited to report I have continued to evolve as a Passionate Scholar. I will be bold and say all of my student colleagues have become Passionate Scholars as well. Thank you again for your part in motivating us to take a stance and to move forward.

Kelly Rossler RN, MSN, Georgia Baptist College of Nursing of Mercer University